你因为什么花钱呢?你觉得一个商品吸引你的地方是什么呢?你为什么会去买这个商品呢?现在就跟着前程百利小编一起来看看这则托福口语吧，希望这则托福口语备考资料可以帮助大家在托福口语考试中取得好成绩!
Now listen to part of a lecture in a business class.
(female) If a consumer has to choose between two products, what determines the choice? Assume that someone, a purchaser, is choosing between two products that cost the same. Ok?
If people have a choice between two identically-priced products, which one will they choose? They choose the one they think is of the higher quality, of course. But what does it mean for a product to be a high-quality product? Well,① business analysts usually speak of two major factors of quality: one factor is reliability and the other is what we called features.
So reliability. ②What’s reliability? Well, a product is reliable if it works the way we expect it to work, if it can go a reasonable amount of time without needing repairs. ③If a product, a car for example, doesn’t work the way it should and needs repairs too soon, we say it’s unreliable. So product reliability means, basically, the absence of defects or problems that you weren’t expecting. It used to be that when people thought about product’s quality, they thought mainly about reliability. Today, it’s different. People still do care about reliability, don’t get me wrong, it’s just that manufacturing standards are now so high that, we’ll take cars for example today. Today’s cars are very reliable. So reliability is important but it’s not gonna be the deciding factor.
④So if reliability isn’t the deciding factor anymore, what is? Features! All those extras! The things a product has that aren’t necessary but that make it easier to use or to make it cool!
⑤For example, new cars today are loaded with features like electric windows, sun roofs, air-conditioning, stereos and so forth. When people are comparing products today, they look at features, because reliabilities pretty much equal across the board. And that’s why manufacturers include so many features in their products.
Question:
Using points and examples from the lecture, explain the two major factors of product quality and how their role in consumer decision- making has changed.
一.范文
The professor talks about the two major factors of quality, the first is reliability, A reliable product works the way we expect it to work, without needing repairs. For example, when a car needs to be repaired shortly after being bought, we say it’s unreliable. But most products today are pretty reliable. That’s when consumers take features, the things a product can do that make it easier to use, into account when trying to decide what to buy. For example, new cars today are loaded with features like electric windows and sunroofs. The deciding factor is features now because everything’s somewhat reliable today.
二.重点例句
1. ①这句话的主干是business analysts usually speak of two major factors of quality: one factor is reliability and the other is，what引起了表语从句。这句话中需要注意的知识点是speak of，这句话引出了我们今天要讨论的主题，是商品的两种特征，商品的可靠性和产品的特征。符合听力十三原则中的：段中对主论点下定义加举例的必考
2. ②中的主干是a product is reliable ，if当是否讲，if it works the way we expect it to work,和if it can go a reasonable amount of time without needing repairs.是并列成分，the way we expect it to work 中省略了that，应该是the way that we expected。这句话引出了第一个特征的定义，我们需要的稳定性是产品按照我们想的那样运转，中途并不会出现什么问题，不需要去修理。符合听力十三原则中的段中对主论点下定义加举例的必考的原则。
3. ③中的主干是we say it’s unreliable ，if引起了条件状语从句，如果。用具体的事例来解释什么样的情况属于unreliable。具体的举例也是我们需要注意的地方，这句话的意思是如果我们买了一辆车，不久之后就送去修理了，这辆车就不符合我们认为的可靠性原则。the way it should中省略了that。
4. ④中The things a product has that aren’t necessary but that make it easier to use or to make it cool!的主干是The things aren’t necessary but…，a product has做things的定语从句，其中省略了that。这句话中引出了第二个论点，features。符合听力十三原则中的因果和段中对主论点下定义加举例的必考原则。这句话的意思是features指的是可以让这个商品使用起来更加便捷但是不是这个商品必须有的特性。
5. ⑤中的主干是new cars today are loaded with ，其中应该注意的知识点是be loaded with。这句话是对于features的具体的举例，符合听力十三原则中的举例原则。这玉华的解释是新车现在都会有很多除了行驶之外的别的特性，比如电动车窗，遮阳棚顶，以及立体声环绕的音响等等。这些工具不会影响到车的行驶速度，但是会让坐在车里的人感觉更加舒服。
三.解析
1. Listening key.
(1.1) Main idea: two aspect of quality, reliability and features.
(1.2) Reliability: things work as expected, without needing repairs.
(1.2.1) Example: if a car needs to be repaired shortly after being bought, it’s considered not reliable.
(1.3) Features: the things a product can do that make it easier to use but not necessary.
(1.3.1) Example: new cars today are loaded with feature like electric window, sunroofs, stereos and A/C.
(1.4) Role in consumer decision making.
Feature is the deciding factor because everything’s pretty reliable these days.
四.模板
The professor talks about
For example,
For example,
The deciding factor is
以上就是前程百利小编要和大家分享的托福口语解析，希望可以帮助大家备考。如果想了解更多考试资讯，欢迎登陆前程百利论坛，最后预祝每一位考生都能考出好成绩。
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